Job Description
Job Purpose:
- Present a professional impression to parents, guests and customers.
- Being the first point of contact within the school as required.
- Assist with all queries knowledgeably, efficiently and courteously and support the Principal from an administrative perspective to support the smooth running of the school.
Key Accountabilities:
- Welcome visitors to the school and register them, following student protection procedures
- Respond to telephone/email enquiries from parents and public
- Use Microsoft packages, particularly Word and Excel, to help support the school’s administrative team
- Assist with all administrative duties such as photocopying, filing, calendar scheduling etc.
- Understand data protection and confidentiality
- Create and distribute the school’s daily briefing
- Work to deadlines in a calm and confident manner when under pressure
- Assist with school events such as Parent Open Days and School Performances
- Carry out any such task as shall be deemed necessary to the smooth running of the school
- Handle emergency procedures – fire drills, lockdown etc.
- Assist Principal with administration
- All desk duties including calling parents for absentees and also writing to parents for day-to-day enquiries
- Liaise with teachers, SLT, administration team, Admissions, facilities and general management on a daily basis
Skills
Education:Â Good general education appropriate to the post
Experience:Â A minimum of 2 years working in a similar field
Competencies:
- Excellent command of the English language, both written and verbal
- Excellent telephone manner
- Experienced in Microsoft Office
- Good-natured
- Well-groomed and courteous
- Understanding of general reception tasks with excellent customer facing skills
- A multi-tasker able to support the Management Team with administration
- Ability to build personal relationships