Receptionist

Job Description

Key Responsibilities:
Front Desk Management:
Greet visitors, students, and parents warmly and professionally.
Answer, screen, and direct incoming phone calls and messages promptly.
Manage front-desk email communication and redirect queries to the appropriate departments.
Administrative & Operational Support:
Maintain visitor logs and issue visitor passes following school protocols.
Assist with student sign-ins/outs and recordkeeping.
Provide administrative support to school staff when required (e.g., filing, data entry, photocopying).
Coordination & Communication:
Schedule appointments, meetings, and manage conference room bookings as needed.
Distribute circulars, notices, and relevant communication to staff and parents.
Provide accurate information about school programs, policies, and events to callers and walk-ins.
Office Organization:
Ensure reception area is clean, organized, and welcoming at all times.
Coordinate with maintenance or support staff for any front office requirements.
Manage inventory of office supplies at the front desk and raise requisitions when needed.
Qualifications & Requirements:
Education:

High school diploma or equivalent (mandatory).
Bachelor’s degree or diploma in Office Administration or a related field is an advantage.
Experience:

Minimum 2 years of front office or receptionist experience, preferably in a school or educational institution.
Familiarity with CBSE school environments is preferred.
Visa Status:

Candidates with Spouse Visa, Own Visa, or Employment Visa are preferred.
Skills & Attributes:
Excellent verbal and written communication skills in English (Arabic is a plus).
Proficient in MS Office (Word, Excel, Outlook) and basic data entry tools.
Friendly, patient, and composed with strong interpersonal skills.
Well-organized with attention to detail and ability to manage multiple tasks.
Discreet, professional, and respectful of confidential information.