Senior Officer – Employee Engagement

Job Description

Responsible for supporting employee engagement initiatives by acting as a focal point for HR communications, monitoring employee attendance and roster changes, handling employee queries and issues, and coordinating onboarding, visa processes, and employee services in compliance with company policies and applicable laws.

Responsibilities

• Serve as the focal point of incoming/outgoing HR communications within the cluster.
• Monitor Ports Cluster’s employee attendance, handle roster adjustments in response to departmental requests, and communicate issues with the line manager for action.
• Analyze cluster’s issues and complaints and resolve issues in line with company policies and applicable laws.
• Handle and process the monthly invoices of the department.
• Follow up with terminated/resigned employees, receive all required documents, and communicate with shared services to complete the cancellation of residencies, disburse their end-of-service benefits, and provide all assistance from our department.
• Support the employees on their applications related to schools, car loans, or housing.
• Ensure compliance to company policies and applicable law.
• Handle Ports Cluster employee’s visa process requests (renewals & cancelation).
• Assist in the onboarding process of Ports Cluster new joiners along with the corporate shared services team.
  

Qualifications

Bachelor’s degree in Human Resources, Business Administration or a related field.