Job Description
- Overall responsibility of customer accounts and keeping good relationship with customers.
- Ensures proper credit documentation for all customers – credit applications, Rate/tariff, discount/rebate eligibility etc.
- Working with the customers and other team members to review accounts, client payments, credit history, and develop new or better repayment terms.
- Ensures that generation and delivery of invoices, credit notes, statements etc., are done in time. Also verifies the accuracy of invoices/credit notes/statements etc.
- Provides clarification to the customers as and when requested and ensures that there is no dispute unresolved with customer on debit notes. Ensures that debtors above 60 days are nil.
- Ensures that all collections are monitored, receipts processed on time and statements send to customers on regular basis.
- Ensures that debtor’s accounts are always kept up to date and provide the various MIS reports on debtors required by divisions/HO within the time limit.
- Liaison with customers (including customer visits if in need) to troubleshoot disputes, errors in statement.
- Ensures that all the month & year closing jobs are done in time with proper documentation.
- Preparation of Daily Collection Report
Requirements added by the job poster
• 5+ years of work experience with Debtors
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