Assistant Manager

Job Description

Assistant Manager – Housekeeping & Staffing
 

Role Overview

We are looking for a proactive Assistant Manager – Housekeeping & Staffing to support and oversee daily housekeeping operations across residential communities, commercial areas, and shared facilities. The role ensures high cleanliness standards, smooth coordination with service providers, and an excellent experience for residents and visitors.

Key Responsibilities:

• Support the management of housekeeping operations in line with BICS (British Institute of Cleaning Science) standards.
• Supervise housekeeping teams, provide training, and monitor performance to maintain service quality.
• Conduct regular inspections and audits to ensure hygiene, safety, and presentation standards are consistently met.
• Ensure cleaning materials, methods, and equipment comply with company and industry standards.
• Coordinate with waste management and facilities service providers to ensure efficient service delivery.
• Address operational issues promptly to enhance customer satisfaction across communities and sales centres, including the Sheikh Zayed Road location (Sheikh Zayed Road).

Requirements:

Qualifications

• Bachelor’s degree in any discipline.
• BICS certification is an advantage.

Experience

• 4+ years of experience in a housekeeping supervisory/management role.
• Experience in Hospitality is a must.
• Background in Health & Safety is preferred.

Skills & Knowledge

• Good knowledge of CAFM systems and Microsoft Office (Word, Excel, Outlook).
• Strong understanding of housekeeping operations within residential or mixed-use communities.

Competencies

• Strong communication skills in English (Hindi is an advantage).
• Customer-focused mindset with attention to detail.
• Ability to prioritize tasks and work in a fast-paced environment.
• Team player with a positive attitude and problem-solving approach.
• Able to work under pressure and deliver consistent, high-quality outcomes.