Front office staff
Job Description
About the job
Job description:
Key Responsibilities:
- Welcome and assist patients in a courteous and professional manner.
- Answer telephone calls and respond to patient enquiries.
- Schedule and manage appointments efficiently.
- Register patients and maintain accurate medical records.
- Verify insurance eligibility and process approvals.
- Coordinate with insurance companies and follow UAE health insurance protocols.
- Handle billing, payments, and daily cash reconciliation.
- Maintain confidentiality of patient information.
- Support the smooth day-to-day operation of the dental centre
- Requirements
- Minimum 2 years of UAE experience as a Front Office Receptionist in a medical or dental clinic.
- Good knowledge of UAE health insurance protocols, including insurance eligibility verification and pre-authorisation procedures.
- Excellent communication and interpersonal skills.
- Professional telephone etiquette.
- Strong computer skills and proficiency with Microsoft Office.
- Experience with dental or medical practice management software is an advantage.
- Ability to multitask and work efficiently in a fast-paced environment.
- Fluency in English is essential;
- Immediate joiners if suitable will be considered
