Medical Receptionist

Job Description

Bone Care One Day Surgery Center, Abu Dhabi, UAE

We are looking for a friendly, professional, and highly organized Medical Receptionist to join our growing team at Bone care One Day Surgery Center in Abu Dhabi. As the first point of contact for our patients, you will play a vital role in creating an exceptional patient experience through outstanding customer service and efficient front-desk operations.

Key Requirements:

✔ Excellent verbal and written communication skills.

✔ Fluent in English; Arabic speaking is highly preferred.

✔ Previous experience working in a medical center, clinic, or hospital is highly preferred.

✔ Professional appearance with a positive and welcoming attitude.

✔ Strong organizational and multitasking abilities.

✔ Ability to work efficiently in a fast-paced healthcare environment.

✔ Good computer skills and familiarity with electronic medical records, medical insurance portals,  and appointment scheduling systems is highly preferred.

Key Responsibilities:

• Welcome and assist patients with professionalism and empathy.
• Manage appointments, registrations, and patient enquiries.
• Coordinate with physicians and clinical staff to ensure smooth patient flow.
• Answer telephone calls and respond to patient enquiries promptly.
• Maintain accurate patient records while ensuring confidentiality.
• Support daily administrative and front-office operations.
• Check insurance eligibility and finalize consultation billing

If you are passionate about delivering outstanding patient service and enjoy working in a dynamic healthcare environment, we would love to hear from you.

Join our team and help us provide an exceptional healthcare experience to every patient who walks through our doors.