Receptionist

Job Description

We are looking for a professional Receptionist to join our library team. As the first point of contact for visitors, you will play a key role in creating a welcoming and efficient environment that reflects our institute’s values. The ideal candidate will have excellent communication and organizational skills, attention to detail, strong teamwork skills, and a friendly demeanor.

Responsibilities:

• Handle visitor inquiries and provide information about the library’s collection, services, memberships, and events in a professional and friendly manner.
• Manage membership operations, including registration, invoicing, record-keeping, and database administration.
• Catalog the new books and conduct regular auditing to ensure the accuracy and organization of the library’s collection.
• Assist in organizing and executing library events and high-level meetings, including all logistics such as setup, sound check, photography, catering, registration and attendance tracking.
• Generate daily reports on key library metrics, including visitor engagement, memberships, and activities.
• Draft and send professional emails to respond to library inquiries and share updates with members.
• Support the Project Manager in enhancing the library services and visitor experience.
• Support initiatives to increase library memberships and develop new partnerships.
• Provide administrative assistance and perform additional tasks as assigned by the Project Manager.

Education:

Bachelor’s degree in Business Administration, Hospitality, or a related field.

Qualifications:

• Experience as a receptionist or in a customer service role.
• Previous experience in a cultural/educational setting, or a demonstrated interest in culture, is highly valued.
• Excellent verbal and written communication skills
• Strong organizational skills with keen attention to detail.
• Excellent teamwork and collaboration skills.
• Proficiency in Microsoft Office suite (Word, Excel, and PowerPoint).
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional demeanor and appearance.

Special requirements:

• This job requires the ability to work in shifts and on all weekends.
• Complete flexibility in accommodating various work schedules is a requirement.
• This full-time on-site position requires working five days a week.
• A two-day weekly rest will be provided on weekdays (Monday, Tuesday, Wednesday, or Thursday).
• This job opportunity is available to UAE residents only and for immediate employment.