Senior Manager – HR Systems

Job Description

Senior Manager – HR Systems & Projects

Job Purpose:

• Strategic HR Systems & Projects lead with strategic ownership, transformation and governance of all HR systems, HR analytics and HR-led enterprise projects. The role drives automation, AI adoption, advanced analytics and data-driven decision making across the employee lifecycle, ensuring HR technology and projects are aligned with business strategy and organizational priorities.

Duties and responsibilities:

HR Systems Strategy & Governance:

• Co-create and execute the enterprise HR systems strategy and roadmap aligned with business and workforce priorities
• Lead system upgrades, enhancements and continuous improvement initiatives
• Ensure timely raising of HR system issues with IT to fix issue on time and to run all the process smoothly
• Plan and deliver webinars and roadshows for all staff to ensure a strong understanding of HR systems, with particular focus on ESS and MSS roles and their functionality

HR Analytics, MIS & Executive Dashboards:

• Own HR MIS, analytics frameworks, and executive reporting
• Design and maintain Power BI dashboards, scorecards, and predictive analytics
• Translate HR data into actionable insights for senior leadership
• Automate and reduce ad-hoc manual reporting requests and eliminate dependencies

Automation & AI Enablement:

• Identify, design and implement automation and AI use cases across HR processes to improve efficiency and scalability
• Lead the adoption of RPA, low-code/no-code solutions and AI-driven analytics across HR operations
• Ensure ethical use of AI, data privacy and compliance with regulatory and internal governance standards
• Act as system administrator for HR modules including Performance Management, Development, Calibration and Succession, SAC Balance Scorecard, Talent among others
• Recommend system enhancements, best practices and new features to maximize value from HR technology platforms
• Manage HR shared folder access and enable effective usage by HR colleagues through governance and guidance

HR Technology Projects & Program Management:

• Lead and govern HR-led enterprise projects from initiation to closure
• Define project scope, milestones, risks and success metrics
• Apply structured project and change management methodologies

Stakeholder & Vendor Management:

• Act as primary interface with HR, IT, Finance and business leaders for HR systems and projects
• Manage HR technology vendors, consultants, and implementation partners
• Ensure vendor performance, contract compliance, and value delivery

Risk, Compliance & Controls:

• Ensure HR systems and HR technology projects comply with regulatory, audit, and internal control requirements
• Identify and mitigate system, data, and project risks proactively
• Close audit findings related to HR systems and programs

Change Management, Adoption & Capability Building:

• Lead change management and adoption strategies for new HR systems and initiatives
• Deliver communication, training, and awareness programs
• Build HR digital capability and data literacy

Continuous Improvement & Innovation:

• Track HR technology trends, automation and AI innovations
• Recommend and pilot new tools and practices to enhance HR effectiveness
• Embed continuous improvement mindset within HR operations

Qualifications:

• At least a Bachelor’s degree in HR Management / BSC Computer Science

Skills and experience:

• Minimum of 10 years of HR professional experience with majority of the experience in HRIT / HR Technology domain
• At least 3 years in Banking & Financial / Insurance industry within GCC
• Hands on experience / functional knowledge of working in SAP Success Factors
• Experience of working in multiple technical environments and basic knowledge of database administration

Nice to Have:

• Experience of other HRMS systems (Workday, Oracle etc.)