People & Culture Officer

Job Description

Department

People & Culture / Human Resources

Location

United Arab Emirates

Reports To

People & Culture Manager / Director

Job Summary

The People & Culture Officer is responsible for supporting the daily operations of the People & Culture department and ensuring a positive employee experience across the organization. The role supports recruitment, onboarding, employee engagement, performance management, HR administration, and compliance with UAE Labour Law and healthcare regulatory requirements.

The role plays a key part in promoting a positive workplace culture aligned with the organization’s mission, values, and patient-centered healthcare environment.

Key Responsibilities

Recruitment & Onboarding

• Coordinate recruitment activities including job postings, interview scheduling, and candidate communication.
• Support onboarding and orientation processes for new employees.
• Ensure all employee documentation is complete and maintained accurately.
• Coordinate with licensing, credentialing, and PRO teams for healthcare staff onboarding requirements.

Employee Relations & Engagement

• Support employee engagement and wellbeing initiatives.
• Address employee queries related to HR policies, benefits, and procedures.
• Assist in resolving employee concerns professionally and confidentially.
• Promote a positive and collaborative work culture.

HR Operations

• Maintain employee records, HR databases, and personnel files.
• Prepare HR letters, contracts, salary certificates, and other employee documentation.
• Monitor probation reviews, contract renewals, attendance, and leave records.
• Ensure compliance with UAE Labour Law, DHA/MOH/DOH requirements, and internal policies.

Performance & Learning Support

• Assist in performance management processes and follow-up on evaluations.
• Coordinate training sessions, employee development programs, and mandatory healthcare trainings.
• Support implementation of HR initiatives and organizational development activities.

Reporting & Compliance

• Prepare HR reports and workforce data as required.
• Maintain confidentiality of employee and organizational information.
• Ensure compliance with company policies, accreditation standards, and healthcare regulations.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 2–4 years of HR experience, preferably within the UAE healthcare sector.
• Knowledge of UAE Labour Law and healthcare HR practices.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and HR systems.
• Excellent organizational and administrative abilities.
• CIPD certification is an advantage.

Skills & Competencies

• Communication and interpersonal skills
• Employee relations and problem-solving
• Attention to detail and confidentiality
• Time management and multitasking
• Teamwork and collaboration
• Customer service mindset
• Cultural awareness and professionalism